Developing the knowledge and skills people need to support people with a learning disability.
Booking terms and conditions
Making a booking
- All bookings are processed on a first come, first served basis and are accepted under the terms and conditions shown below. - All purchase orders must be attached to/accompany the BILD booking form at the time of booking - Return the form to us by post or fax to the contact details shown. Additional copies of the booking form are also on our website www.bild.org.uk
Confirmation of booking
- Confirmation, wherever possible will be sent by email on receipt of booking - Full detailed joining instructions comprising programme, venue, map and directions will be sent 1 month to 14 days prior to the event. All joining instructions will be sent by email wherever possible. - Please check the details of the joining instructions carefully to ensure they are as you expect - If you have not received any notification from us about your booking status at least 5 days before your chosen course please contact us. - We will endeavour to meet any additional needs stated on your booking form in liaison with the venue and the trainer
Terms and conditions
- We accept bookings up to the day before the event - Payment must be received before the start of the course or within 30 days of the invoice date, whichever is sooner. For international bookings payment must accompany the booking - All requests to transfer or cancel a booking must be made in writing by fax, post or e-mail. - Requests to transfer bookings can be made at no charge up to 7 working days prior to the event, after 7 working days a £15.00+VAT administration charge will be made. - All cancellations up to 14 working days prior to the event will be charged ½ course fee+VAT. Refunds will not be made where notice of cancellation does not reach BILD within 7 working days and will be charged at full course fee+VAT. We are happy to have a substitute delegate at no charge. - BILD reserves the right to amend and cancel if, for whatever reason, is unable to deliver the advertised course. In these circumstances we will endeavour to give adequate notice. A full refund will be given to delegates in the event of a cancellation - BILD is not responsible for costs incurred by a delegate when booking and/or attending a course nor in the event of cancellation by the delegate or by BILD - The specification(s) covered and course content are clearly shown on this website. BILD is not required to refund the course fee or other costs incurred by the delegate who has booked the course place in error
British Institute of Learning Disabilities is registered in England and Wales
Registered company number 2804429
Registered charity number 1019663
VAT registration number 487 8535 82
Registered office: Campion House, Green Street, Kidderminster DY10 1JL
